Canada Customers

Baseboarders™ ships to all points right across Canada every week. 

How to Place an Order for Canada:

Check product compatibility and learn how to measure for panels.

• Visit the Accessories Guide, to determine if you need accessories.
  •  If the heater no longer has a back plate, or
  •  If the heater backplate is not at least 7-1/2" off the floor.
  • For panel lengths 5’ and under, order two (2) wall brackets.
  • For panel lengths over 5’, order three (3) wall brackets.
• Note: You will need wall brackets under two scenarios:
• If your heater qualifies for wall brackets, then:
• Answer your installation questions.
• Use this Order Form (will download as an excel file) to complete your order. Important: Note the tabs at the bottom of the Order Form. Select the tab to complete that corresponds with your cover style (i.e., Premium, Premium Tall, Basic, Elliptus)
• Email the completed Order Form to sales@baseboarders.com.
• An order acknowledgement and PayPal invoice will be emailed to you for payment
• Once payment is received, shipment will be scheduled with one of the following:
• • Shipment via Groundstar Express to Lower Mainland locations
  • Shipment each Friday via Fedex Ground (beyond Lower Mainland)

How to Report Damaged or Missing Items:

•  Report damaged or missing items within 72 hours of delivery.
•  Email resolutions@baseboarders.com with the following information:
• Order number
• Picture of damaged item(s), or
• List of missing item(s)

Return Policy

In the event that your panels do not fit the application or you just change your mind, we will issue a full refund for product (minus shipping) that is returned to our warehouse in good condition within 30 days of the delivery date. The only exception is for custom cut panels - these items are final sale. 

Email returns@baseboarders.com for product return instructions.